Benefits and use cases of legal Chatbots
People call lawyers all the time, be it morning, evening or at
night. They expect the lawyers to be available for them all the time. This is
one of the reasons why lawyers often overwork. This is further proved by the
result of a customer survey which revealed that 67% of the surveyed customers
choose a law firm if they answer their first call or email. Therefore it is
important to be available to the clients at any time but it is not possible as
it isn’t very convenient and not easy to follow over longer periods of time.
Thus, there was a need for an alternative.
This alternative came in the form of Chatbots. Chatbots could
provide answers to client’s basic legal questions and initial consultation.
This led to savings both on time and money. Chatbots are your dependable
employees. They work for you constantly without ever looking for breaks,
week-offs or vacations. While a human employee works for 8 to 10 hours a day
and looks for rest at the end of the day, a chatbot looks for opportunities to
serve your business better. There are always willing to consult and provide
clients with accurate legal information 24/7.
Read more :- Benefits and use cases of legal Chatbots
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